All Phone Orders with FREE Courier Delivery / Local Stock Items Delivery in 1-3 Business Days / Import Orders are 7-10 Business Days

MiPhones T&C's

INTRO

MiPhones offers Local SA Stock and next day dispatch from our Johannesburg Depot on a number of different Xiaomi Phones.

Stock is dependent on Global supply & we try our best to keep as many types in Stock for your benefit.

On our Home page you can see what Local SA Stock is available!

Also under each product page you will see if your item is available locally too!

We also act and offer a service whereby we import on your behalf the specific device you have requested and fulfill delivery to your door. (7-10 Business day Delivery)

MiPhones uses only our Registered Xiaomi Authorized Partner Suppliers.

MiPhones are a Registered XiaoYi Authorized Partner/Distributor.

DELIVERY

Next Day Dispatch is available on specific models.

(SameDay/Overnight Delivery with "The Courier Guy" to your door)

These "In SA Stock" items are clearly stated on our Home Page.

NB Also under the product details per Phone Page.

All other stock showing available on the site generally requires 7-10 Business Days for delivery.

We also add specials on a daily basis for our current next day delivery stock!

RETURNS & REFUNDS

"Change of Mind" Return or Refund due to special import is not Valid.

Any returns must be delivered back to us in 7 days. The item must be unused and in original condition. We will at our expense arrange collection for you. Any other mode of return is prohibited.

If on the day you receive the phone/item and experience any type of problem/issue you must inform us immediately. Any attempt by the customer to upgrade or modify the software will render any warranty or refund void.

Any refund may carry a 10% Handling fee.

Do not attempt to Flash or modify the stock Rom as this can be detected and will (as above) void any warranty or refund.

WARRANTY

We Now offer a Local "Protection Plan" (Warranty) for most Xiaomi Phones which can be added at the time of purchase.

You have the option for "Damage Only" or a Full "Damage and Theft" plan.

Any device for out of warranty issue's can take up to 30 Business Days to have fixed (If applicable) if the device needs to sent back to Xiaomi. (China)

The device would be returned to the Manufacturer under their "Standard 12 month Software Warranty" if applicable, and either fixed or replaced. The time it takes with shipping is inclusive but not defined.

Any phone affected by water damage or has clearly been dropped/dented/smashed will be void of any "Manufacturer" warranty.

MiPhones Vision

We have a massive passion for Xiaomi since first encountering their products over 4 years ago. We have previously sold in small amounts on BidorBuy and decided this year to launch this site and get the South African market to understand and appreciate Xiaomi.

In the global market we are miles behind, but 10 years ago who were Huawei, 20 years ago we all loved Nokia...Times change and Xiaomi have not just entered the market to compete, but to lead. They are not just about mobile phones, but as we call it, " Xiaomi of Things" Please follow the other link in the footer as we release video's to explain more about Xiaomi.

Enjoy the site and Enjoy the products more!!